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Talking to Crazy

How to Deal with the Irrational and Impossible People in Your Life

ebook
1 of 1 copy available
1 of 1 copy available
"Finally! The book that helps you deal with irrational, impossible people." -Oprah's Book Club 2.0 Because some people are beyond difficult... Let's face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all-the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can't simply argue it away. The key to handling irrational people is to learn to lean into the crazy-to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do * How instinctive responses can exacerbate the situation-and what to do instead * When to confront a problem and when to walk away * How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll * And much more You can't reason with unreasonable people-but you can reach them. This powerful and practical book shows you how.
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    • Library Journal

      September 15, 2015

      Psychiatrist Goulston (Get Out of Your Own Way) asserts that we must "lean in" to the crazy--to empathize with it. He distinguishes between mental illness and the kind of absurdity that emerges in everyday interactions with, for example, an irrational partner, a self-sabotaging colleague, or someone who doesn't see the world clearly. To cope with crazy, says Goulston, people have to identify modes in which others act out, realize that it's "not about me," and deal with one's own irrational behaviors first. After discussing the basics of empathetic listening, the author details how to interact with such personalities as the manipulator, the toxic deflector, and the frenemy. VERDICT A solid choice for understanding people in general.

      Copyright 2015 Library Journal, LLC Used with permission.

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  • English

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